Virgin Atlantic Household Accounts: How to Combine Points with Family (Complete Guide)
Virgin Atlantic’s Flying Club is one of my favorite airline programs. Not only can you book some incredible partner flights, but it’s also connected to almost every major credit card rewards system — Amex, Chase, Citi, Capital One, Bilt, and even Wells Fargo.
Last year, I used Virgin Points to book two business class seats from Rome to New York on ITA Airways. The flight was amazing, but combining points from my husband’s account with mine? Not so much. We had to pay a $15 transfer fee to move his points over just to complete the booking.
That small hassle made Virgin’s Household Account feature an instant win for us. When Virgin announced it in late 2024, I signed up right away — and it’s already simplified how we manage our points.
⚖️ Disclosure & Accuracy Note: This article is based on my independent research and personal experience as a Flying Club member. I’m not affiliated with Virgin Atlantic, and this post is for informational purposes only.
Airline policies and program details change frequently, so always verify the latest terms directly on Virgin Atlantic’s official website.
Why a Household Account Helps
Managing separate Flying Club accounts can get messy, especially for couples or families earning points through different credit cards. A Household Account lets everyone at the same address automatically pool future points in one shared balance, skipping the transfer fees.
This means when you’re ready to book, you’re pulling from one big pot instead of juggling multiple balances and bookings.
How to Create a Virgin Atlantic Household Account
Setting up a Household Account is straightforward. Here’s how you can do it:
- Log in to your Flying Club account at Virgin Atlantic’s website.
- Open your profile and find “Household Account.”
- Click “Add a Member” and enter their Flying Club number.
- Members aged 18 and up receive an email to accept or decline.
- Once everyone’s linked, new points from each member automatically go into the shared pool.
Tip: Only the Household Leader can redeem points, but they can book flights for anyone — even travelers outside the household.
Quick Note About Credit-Card Point Transfers 💳
If you’re transferring points from a credit card like Amex Membership Rewards or Chase Ultimate Rewards, the bank requires you to send points to your own Virgin Atlantic account — not your partner’s.
So, if two people each hold cards earning transferable points, you’ll each transfer to your own Virgin account.
Before the Household Account existed, you couldn’t easily combine those points without paying the $15 transfer fee. Now, once both accounts are in a Household Account, those newly transferred points will pool automatically.
Note: As with any rewards program, operational delays or processing timing may affect when transferred points appear in your pool — some members report waiting a day or more.
Rules, Limits, and Tier Points Explained
| Rule | What to Know |
|---|---|
| Address requirement | Everyone must share the same registered address. |
| Members allowed | Up to 10 total (leader + 9 others). |
| Age restriction | Leader must be 18 or older; under-18s can join automatically. |
| Commitment period | Members stay linked for 12 months before they can leave. |
| Existing points | Only new points earned after linking are pooled; older balances stay separate. |
| Virgin Red points | Not pooled automatically; manual transfer allowed once per month. |
| Tier Points | Still earned individually for elite-status tracking. |
Household Account vs. One-Time Transfers
You can still pay a small £10 / $15 fee to transfer Virgin Points directly between accounts. That’s handy if you just need to top up a single booking.
But for ongoing earning and sharing, the Household Account is far easier.
| Scenario | Best Option |
|---|---|
| One-time small top-up | Dealer’s choice: spend $15 for a quick transfer, or spend a few minutes setting up the free Household Account. |
| Frequent earning together | Household Account |
| Different addresses | Paid transfer (Household Account requires same address) |
Can You Combine Virgin Atlantic Points?
Yes. With a Household Account, all future points earned by linked members automatically combine.
Without it, you can still move points manually — but you’ll pay the transfer fee. Remember that older balances from before linking won’t merge automatically.
Where You Can Use Combined Points
Once pooled, your shared points can be redeemed for:
- Virgin Atlantic flights
- Partner airlines like Delta, ANA, or Virgin Australia
- Seat upgrades, companion tickets, or Virgin Atlantic Holidays
Pooling makes it easier to reach premium-cabin or partner awards faster.
🧾Important distinction:
You can’t transfer Virgin Atlantic points to Virgin Australia or use them directly in Virgin Australia’s Velocity program.
You also can’t transfer U.S. credit card points (like Amex, Chase, Citi, or Bilt) to Virgin Australia — only to Virgin Atlantic.
However, you can use your Virgin Atlantic points to book flights operated by Virgin Australia through Virgin Atlantic’s partner network.
That means Virgin Atlantic handles the booking; you’re simply flying on Virgin Australia metal.
Are Household Accounts Worth It?
They’re great if:
- You regularly earn Virgin Points as a couple or family
- You value one shared balance and easy booking
- You’re fine with one leader handling redemptions
They’re less useful if you prefer separate balances or travel independently.
Quick FAQ
Do Virgin Atlantic points expire?
No. Virgin Points never expire as long as the program exists.
Can I book for someone outside my Household Account?
Yes. The Household Leader can book for anyone, even non-members.
Can you combine Virgin Points from different credit cards?
Yes. Just transfer each card’s points to its cardholder’s Flying Club account. After that, a Household Account can automatically pool them.
Can I change the Household Leader later?
Only through Virgin Atlantic’s customer service; it isn’t a self-service change.
Packing It Up
Virgin Atlantic’s Household Account makes an already valuable loyalty program easier to use. By pooling new points automatically, you skip small transfer fees and reach redemptions faster.
If more than one person in your home earns Virgin Points, setting up a Household Account is worth the few minutes it takes.
You can get started at Virgin Atlantic Flying Club website.
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